GENERAL FAQs for the True Crime & Paranormal Podcast Festival can be found below. If your question wasn’t answered, please feel free to submit a question using the form below. The list will be updated periodically.
Q: What is Ethical True Crime?
A: What do we mean when we say ‘The Ethical Consumption of True Crime’? Well, we mean that we take a look at the creators behind the content. Are they glorifying the perpetrator at the expense of the victim? Are they sharing information that is helpful or are they sharing information that is harmful? Ultimately, at TCPF we put victims first. They will always be given a safe environment here. If that isn’t for you, we understand.
Q: Do you offer refunds?
A: No cash refunds are permitted under any circumstance, but if you can no longer attend there are two options: a) A ticket transfer to another person or b) Receive a coupon code for 100% of the amount paid, which can be used against any future TCPF event.
Q: Do I have to stay at the festival hotel?
A: Nope! We make every effort to find affordable accommodations but, we understand the need for other options. You won’t miss too much fun.
Q: Can we volunteer?
A: Absolutely, please fill out the contact form below to let us know you’re interested in volunteering. We offer a special discounted rate for our volunteers. Don’t worry if you already bought a ticket, if selected we will reimburse you OR you can donate the difference to the cost of travel for a family advocate.
Q: My favorite content creator isn’t listed. What should I do?
A: Let them know you’d love to see them at TCPF! We are focused on the ethical consumption of true crime and really want creators who align with those values to join us!
Q: I have a great panel/topic that I would like to see covered, how can I let you know?
A: Simply fill out the contact form below and let us know what you would like to see at TCPF! We are always happy to hear from our attendees!
Q: I’m a new podcaster, can I still attend?
A: YES! Everyone who comes to TCPF as a creator starts on an even playing field. We want to help you succeed and oftentimes, this is how listeners find new podcasts!
Please read the full Terms & Conditions below for all the details.
By registering for The True Crime & Paranormal Podcast Festival / ‘TCPF’ you agree to all TCPF Terms and Conditions, which may change at any time prior to August 25, 2023. Attendees will be held responsible for knowledge of TCPF policies at all times.
TCPF reserves the right to withhold or disable any ticket without a refund at any time at its discretion. Attendees of TCPF who are found to be attempting to access events for which they do not have tickets; who are rude or disruptive during the programming; who break any city, state, or federal law; who attempt to deceive any organizer; or are found by TCPF staff deserving for any other reason, will have their tickets revoked without refund.
Nondiscrimination policy
TCPF prohibits discrimination, harassment, and bullying against any person for any reason—for example, because of age, ancestry, color, disability or handicap, national origin, race, religion, gender, sexual or affectional orientation, gender identity, appearance, matriculation, political affiliation, marital status, veteran status, or any other characteristic protected by law.
Liability waiver & release
In consideration of being allowed to register for, and participate in the event, you hereby warrant and represent that you are age 18 or above and freely waive, release from liability, assume all risks, and covenant not to sue TCPF or its members, employees, agents, or volunteers for any expense, loss, damage, personal injury, including loss of life, illness, including but not limited to COVID-19, disability, property damage, or property theft or actions of any kind that you may hereafter suffer or sustain before, during, or after the event, unless said expense, loss, damage, personal injury, including loss of life, illness, disability, property damage or property theft or actions of any kind is caused by the sole, gross negligence of TCPF. This Liability Waiver and Release is specifically binding upon your heirs and assigns and is knowingly given.
Usage of photographic and video material taken at TCPF events
To comply with global data privacy laws, TCPF imposes certain restrictions on the use of multimedia at its events (e.g. photography, video, audio, online streaming, and all future mediums). An attendee is permitted to use hand-held cameras and/or smartphones to take photographs and capture digital images for personal, non-commercial use, provided the photography is not disruptive. Photographs may not be published, sold, reproduced, transmitted, distributed, or otherwise commercially exploited in any manner whatsoever.
TCPF may hire professional service providers (photo/video/streaming/audio) to document and display the event experience. TCPF may also use social media (e.g. Twitter) to (i) post-real-time photos and videos to its social media feeds; and (ii) display select submissions from those feeds on monitors throughout the event venue. Attendees and sponsors are encouraged to capture their event experiences and post their own social content from the event (text, photos, audio, video, streaming), provided it does not infringe upon the rights of any attendee, sponsor, third party, or TCPF. Such infringement would include but is not limited to, defamation or infringement of intellectual property rights. In the event an attendee requires a release or permission to protect the rights of a third party, obtaining such a release or permission shall be the sole responsibility of the attendee.
By attending the event, you acknowledge and agree as follows: (a) TCPF may edit and use footage it captures at the event for marketing and promotional activities and for any other lawful purpose in the ordinary course of its business; and (b) due to the prevalence of mobile recording devices in today’s world, TCPF disclaims all liability for the capture of your image in any multimedia format by other attendees at the event.
NO REFUNDS OR EXCHANGES EXCEPT AS REQUIRED BY APPLICABLE LAW AND PERMITTED BY THE MANAGEMENT OF THE EVENT. ARTISTS ARE SUBJECT TO CHANGE. THE EVENT DATE AND TIME ARE SUBJECT TO CHANGE. TICKET WILL NOT BE REPLACED IF LOST, STOLEN, MUTILATED, OR DESTROYED UNLESS OTHERWISE EXPRESSLY AGREED BY MANAGEMENT. THE TICKET IS NOT REDEEMABLE FOR CASH.
General
TCPF reserves the right to change, amend, add or remove any of the above Terms & Conditions in its sole discretion and without prior notice. If one or more of the conditions outlined in these Terms & Conditions should become invalid, the remaining conditions will continue to be valid and apply. These Terms & Conditions apply to all event participants (attendees, speakers, sponsors, exhibitors).
The views expressed by any event attendee, speaker, exhibitor, or sponsor are not necessarily those of TCPF. All attendees, speakers, exhibitors, and sponsors are solely responsible for the content of all individual or corporation presentations, marketing collateral, and/or advertising.
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